Eventually, all the pieces fell into place. Build quality. A game-changing 10/100 warranty. Styling evolved from clunky to competitive. Then Goodby’s provocative “Think about it” campaign launched and elevated peoples perceptions. Next came best-in-class fuel-efficiency ratings in just about every class. And finally, the brand adopted a slippery design philosophy. They called it “fluidic sculpture” and it had peoples heads turning whiplash fast. I started working on the national business just as the brand was starting to give each model its fluidic facelift.

Eventually, all the pieces fell into place. Build quality. A game-changing 10/100 warranty. Styling evolved from clunky to competitive. Then Goodby’s provocative “Think about it” campaign launched and elevated peoples perceptions. Next came best-in-class fuel-efficiency ratings in just about every class. And finally, the brand adopted a slippery design philosophy. They called it “fluidic sculpture” and it had peoples heads turning whiplash fast. I started working on the national business just as the brand was starting to give each model its fluidic facelift.